Does Your Firm Know What To Do At a Yellow Light?

An Audi advertizement says:

The Yellow light was invented in 1920.  Almost 100 years later. 85% of drivers have no idea what to do when they see one.

A risk management system needs yellow lights.  Signals that automatically tell people to “Proceed with Caution”.  These signals need to be sensitive to both outside changes in the risk environment and to inside decisions about risk.

In the outside world, the level of risk is changing all of the time.  Everyone anywhere a hurricane zone knows the annual season for those storms.  They make sure that they are prepared during that season and don’t worry so much in the off season.  Most risks do not have clear regular seasons, like hurricanes.  (And in fact hurricanes are not really completely bound by those rules either.)

A good risk management program needs to have a system that looks for the conditions that mean that it is hurricane season for each of the major risks.  And it needs to have plans for what needs to to done in each part of the firm so that they “Proceed with Caution”.  And the managers of the affected areas need to know those plans and their own roles.  And there needs to be a Yellow (or Amber) light that flashes somewhere. And then the managers need to act, they need to execute the plans to Proceed with Caution.

The same thing applies to the other reason that might trigger a yellow light.  That would be company actions.  Most firms have risk limits.  Some of those risk limits are “soft” limits.  That means that the limit itself is a Yellow Light. Hitting the limit in these firms means that you must “Proceed with Caution”.

More commonly, the limits are HARD; either Red Lights, Cement Barriers or Brick Walls.  A red Light risk limit, means that when you get to the limit, you must stop and wait for someone to tell you that you can proceed.  A cement barrier risk limit means that you are prohibited from proceeding when you hit a limit.  A brick wall risk limits means that if you hit the limit, you are likely to be terminated.  In these three sorts of control systems, there are often informal Yellow Lights and occasionally formal caution signals.  RISKVIEWS suggests that all firms that use HARD limits should create a formal Yellow Light system with a process that identifies an official Caution point along with suggestions or rules or plans of how to proceed when the Yellow Light goes on.

On the highway, Yellow Lights cause problems because there are really three different understandings.  One group believes that it means “Speed Up to avoid the Red Light”, while another group thinks it means “Stop now and Avoid having to make an Emergency Stop when the Red Light comes on”.

The third group knows that what the Yellow Light really means is

watch out for the other two groups“.

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Explore posts in the same categories: Business, Enterprise Risk Management, Risk Limits, Risk Management System

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