Chief Ignorance Officer

Great piece from HBR “Wanted: Chief Ignorance Officer“by David Gray.

The idea is that person would protect the ability of the firm to be open minded.  To consider both options and adverse possibilities.  The CIO would be the person who does not ever believe the claims on the outside of the box.  They would be the person who breaks the new toy immediately because they hold it the wrong way (hopefully while still in the store.) The CIO would be the person who is not so sure even when “everyone knows” that there is no risk in that new and growing area.

The CIO would also remind everyone that just because they have more information about one alternative it is not necessarily the best choice.  Sometimes, the best choice is to go ahead with something that is not necessarily known for sure to work.

The CIO would also provide the childlike ability to see old things in a new light and possibly see new solutions for old problems that utilize tools that are right there on the worktable but that we always thought were only to be used for something else.

The CIO will be willing to try lots and lots of different solutions because they will not know in advance which one will work.

The CRO definitely should have a lieutenant who is their CIO.  Someone who will actually see the road ahead because they have not been down it so many times that they no longer look.

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Explore posts in the same categories: Risk Culture, Risk Identification, Risk Learning, Uncertainty

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One Comment on “Chief Ignorance Officer”


  1. […] Riskviews Commentary on Risk and ERM « Chief Ignorance Officer […]


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